FAQ
Frequently Asked Questions
Everything you need to know about trading with Orbzzo & Company.
What types of businesses do you work with?
We work with businesses of all sizes — from emerging importers and SMEs to large-scale distributors and multinational corporations. Our services are scalable and tailored to your volume, budget, and timeline.
How do you ensure product quality?
Quality assurance is integral to everything we do. Our team conducts supplier audits, monitors production at factory level, and arranges third-party inspections where required.
Can you handle both importing and exporting?
Yes. We offer comprehensive import and export services, managing the full process from sourcing or collection through to customs clearance and final delivery at destination.
What shipping methods do you offer?
We offer sea freight (FCL, LCL, RORO, and dry bulk), air freight (consolidated and direct), and multimodal transport solutions.
Do you offer trade finance support?
Yes. We provide consultancy on trade finance options including invoice discounting, crowdfunding, banking introductions, and currency savings strategies.
Which countries do you import into?
Our primary import destinations are South America and Sub-Saharan Africa, though we support clients trading globally. Contact us to discuss your specific requirements.
What is the minimum order quantity?
Minimum order quantities vary by product category and destination. We work with businesses of all scales — from single pallet orders to full container loads.
How long does international shipping take?
Sea freight from Brazil to West Africa typically takes 12–18 days; air freight is usually 2–5 days. We provide a specific timeline estimate at the quotation stage.
Do you provide cargo insurance?
Yes, we can arrange comprehensive cargo insurance for all shipments. This is strongly recommended for all international consignments and can be included in your quote.
How do I get started?
Simply reach out via our Contact page or submit a quote request online. One of our trade specialists will respond within 24 business hours — at no cost or obligation.
Still have questions?
Our trade specialists respond to every enquiry within 24 business hours.
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